The convenience fee will be collected in addition to the bill payment total. The amount of the fee varies according to the type of bill being paid. Refer to this chart to determine the fee amount.
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We recommend that you make your payment at the Municipal Center at 222 First Street, by use of cash, check, or debit card. We will be able to post the payment to the account immediately and remove you from the disconnect list. Payments of this type must be made prior to the final payment due date listed on the disconnect notice. Additionally, you can make an electronic payment online or by phone (844) 272-9468 Entity Code 100199. Once payment has been made, you should contact an account representative at (270) 831-1200 with your payment confirmation number to prevent your service from being disconnected or to re-establish service if it has already been disconnected. The electronic payment must cover the entire past due amount. Additional reconnection fees may apply.
There are other low cost or no-cost means to pay your City of Henderson bill, including automatic bank drafts, checks, or placing a payment in our drop box at the Municipal Center (City Building) or using our new drop box located in the Welcome Center parking lot.